• 1st – 3rd Mar 2019
  • Messezentrum Salzburg

Privacy Policy

General information

About This Privacy Policy

Reed Exhibitions is committed to respecting and protecting your privacy. This privacy policy applies to each Reed Exhibitions website, event, app and other service (each, a “Service”) that refers or links to this privacy policy. This privacy policy may be supplemented by additional privacy statements, terms or notices provided to you. The  Reed Exhibitions company that owns or administers the Service, as identified therein, is the primary controller of your personal information provided to, or collected by or for, the Service.

 

Information We Collect

We collect information about you in three ways: (1) from your input through our web forms, badge scanners, app forms and other mechanisms, (2) from third-party sources, and (3) through automated technologies.

Data You Provide To Us

The types of personal information that we collect directly from you depends on how you interact with us and the Service and may include:

  • Contact details, such as your name, email address, postal address, social media handle and phone number;
  • Account login credentials, such as usernames and passwords, password hints and similar security information;
  • Other account or event registration and profile information, such as educational, employment and professional background, dietary and accessibility requirements, and photo;
  • Payment information, such as credit or debit card number;
  • Comments, feedback and other information you provide to us, including information that you send to customer support and messages, appointment inquiries and other information that you wish us to share with our exhibitors, visitors, partners and others; and/or
  • Interests and communication preferences, including My Show/My Event matchmaking and event planning and networking choices and preferred language.

Data From Other Sources

We also may obtain personal information about you from our group companies and from other third parties, including:

  • Service providers that help us determine a location based on your IP address in order to customize certain products to your location;
  • Partners with which we offer co-branded services or engage in joint marketing activities; and/or
  • Publicly-available sources and data suppliers from which we obtain data to validate or supplement the information we hold.

Data From Service Use

Our Service may automatically collect information about how you and your device interact with the Service, including:

  • Computer, device and connection information, such as IP address, browser type and version, operating system, platform and other software installed on your device, unique device identifier and other technical identifiers, error reports and performance data;
  • Usage data, such as the features you used, the settings you selected, your URL click stream data, including date and time stamp and referring and exit pages, and pages you visited on the Service; and/or
  • For location-aware Services, your location, such as where you are located on the event floor.

We collect this data through our servers and the use of cookies and other technologies. You can control cookies through your browser’s settings and other tools. However, if you block certain cookies, you may not be able to register, login, or access certain parts or make full use of the Service. For more details, visit the cookie notice of the Service.

 

How We Use Your Information

Depending on how you interact with us and the Service, we use your personal information to:

  • Provide, activate and manage your access to and use of the Service;
  • Process and fulfill a request, order, download or other transaction;
  • Provide technical, product and other support and to help keep the Service working, safe and secure;
  • Enhance and improve the Service and our other products and services and to develop new products, services and benefits;
  • Offer you customized content and other personalization to make the Service more relevant to your interests and geography;
  • Respond to your requests, inquiries, comments and concerns;
  • Notify you about changes, updates and other announcements related to the Service and our other products and services;
  • Deliver targeted advertisements, promotional messages, notices and other information related to the Service and your interests;
  • Provide you with promotional messages and other information about products, events and services of ours, our affiliates and third parties, such as exhibitors, sponsors and media partners;
  • Invite you to participate in user testing and surveys as well as sweepstakes, competitions and similar promotions;
  • Identify usage trends and develop data analysis, including for purposes of research, audit, reporting and other business operations, including determining the effectiveness of our promotional campaigns and evaluating our business performance; and/or
  • Comply with our legal obligations, resolve disputes, and enforce our agreements.

 

Sharing of Your Information

Our Service Providers

Depending on the Service provided, we share personal information with:

  • Our affiliates, trading names and divisions within the Reed Exhibitions group of companies worldwide (for a list, click here) and certain RELX Group companies that provide technology, customer service and other shared services functions; and/or
  • Our service providers, suppliers, agents and representatives, including but not limited to, payment processors, venue providers, onsite event contractors, customer support, email service providers, IT service providers, mailing houses and shipping agents,

to process the information as necessary to provide the Service, complete a transaction or fulfill your request or otherwise on our behalf based on our instructions and in compliance with this privacy policy and any other appropriate confidentiality and security measures.

Your Choices

We share your personal information with our affiliates and with exhibitors, sponsors, media partners, joint venture partners and other third parties, including entities for which we are acting as an agent, licensee or event manager, that wish to send you information about their products and services that may be of interest to you, as determined by your choices in managing your communications preferences and other settings.

The Service may let you post and share personal information, comments, materials and other content. Any such contributions you disclose publicly may be collected and used by others, may be indexed by search engines, and might not be able to be removed. Please be careful when disclosing personal information in these public areas.

Legal Reasons

We will disclose your personal information if we have a good faith belief that such disclosure is necessary to:

  • meet any applicable law, regulation, legal process or other legal obligation;
  • detect, investigate and help prevent security, fraud or technical issues; and/or
  • protect the rights, property or safety of Reed Exhibitions, our users, employees or others;

and as part of a corporate transaction, such as a transfer of assets or an acquisition by or merger with another company.

 

Your Communications Preferences

You can customize and manage your communications preferences and other settings when you register with the Service, by updating your account features and preferences, by using the ‘opt-out’ or unsubscribe mechanism or other means provided within the communications that you receive, or by contacting us. We reserve the right to notify you of changes or updates to the Service whenever necessary.

 

Accessing and Updating Your Information

Your Account

The Service may allow registered users to directly access and review their account information and make corrections or updates at any time. Keeping such information up to date is solely the responsibility of the user. Registered users may also close their account directly through the Service or by contacting the Service’s customer support.

Your Rights

You may have the right under European and certain other privacy and data protection laws, as applicable, to request free of charge:

  • access to and correction or deletion of your personal information;
  • restriction of our processing of your personal information, or to object to our processing; and
  • portability of your personal information.

If you wish to exercise any of these rights, please contact us through the contact address provided below. We will respond to your request consistent with applicable laws. To protect your privacy and security, we may require you to verify your identity.

 

Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations, maintaining business and financial records, resolving disputes, maintaining security, detecting and preventing fraud and abuse, and enforcing our agreements.

 

Children’s Privacy

We do not knowingly collect information from children under the age of 13 or target the Service to children under 13.

 

Data Security

We take precautions to safeguard your personal information against loss, theft and misuse and unauthorized access, disclosure, alteration and destruction through the use of appropriate technical and organizational measures.

 

Locations of Processing

Your personal information may be stored and processed in your region or another country where Reed Exhibitions affiliates and their service providers maintain servers and facilities, including Australia, Austria, France, Germany, India, Italy, Japan, Korea, the Philippines, Singapore, the United Kingdom and the United States. We take steps, including through contracts, intended to ensure that the information continues to be protected wherever it is located in a manner consistent with the standards of protection required under applicable law.

Where personal information is transferred from the European Economic Area (“EEA”) or Switzerland to a country that has not received an adequacy decision by the European Commission, we rely on appropriate safeguards, such as the European Commission-approved Standard Contractual Clauses and EU-U.S. and Swiss-U.S. Privacy Shield Frameworks, to transfer the data.

 

Grounds for Processing

When we collect from you any personal information within the scope of European data protection laws, we do so:

  • where necessary to provide the Service, fulfill a transaction or otherwise perform a contract with you or at your request prior to entering into a contract;
  • where necessary for our compliance with applicable law or other legal obligation;
  • where applicable, with your consent; and/or
  • as necessary to operate our business, protect the security of our systems, customers and users, detect or prevent fraud, enable our customers to comply with legal obligations, or fulfill our other legitimate interests as described in the “Information We Collect”,”How We Use Your Information” and “Sharing of Your Information” clauses above, except where our interests are overridden by your privacy rights.

Where we rely on your consent to process personal information, you have the right to withdraw your consent at any time, and where we rely on legitimate interests, you may have the right to object to our processing.

 

Changes

We will update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. If we make any material changes, we will provide notice through the Service or by other means.

 

Contact

If you have any questions, comments, complaints or requests concerning this privacy policy or our processing of your information, please contact: Data Protection Officer, Reed Exhibitions, Gateway House, 28 The Quadrant, Richmond, Surrey TW9 1DN, United Kingdom, dataprotection@reedexpo.com. You also may lodge a complaint with the data protection authority in the applicable jurisdiction.

The data protection representative for our businesses that are processing personal data within the scope of European data protection laws and located outside of the EEA and Switzerland is Reed Exhibitions Limited. You can contact the data protection officer of Reed Exhibitions Limited through the contact details provided above.

 

Privacy Policy for exhibitors

1.   Responsible for Data Processing

Joint data controllers within the meaning of Article 4 (7) in conjunction with 26 GDPR are:

a.    Reed Messe Wien GmbH

Messeplatz 1
1021 Wien
T: + 43 1 727 20 – 0
E: info@messe.at

 

b.    Reed Messe Salzburg GmbH

Am Messezentrum 6
5021 Salzburg
T: + 43 662 4477 – 0
E: info@reedexpo.at

 

c.    Reed CEE GmbH

Messeplatz 1
1021 Wien
T: + 43 1 727 20 – 0
E: info@messe.at

 

d.    Expoxx Messebau GmbH

Messeplatz 1
1021 Wien
T: + 43 1 727 20 – 6101
E: info@expoxx.at

 

e.    System Standbau Salzburg GmbH

Am Messezentrum 7
5021 Salzburg
T: + 43 662 9304 – 0
E: info@systemstandbau.at

The companies listed as jointly responsible will be referred to collectively hereinafter as "Reed Exhibitions Austria".

 

2. Common Contact Point

As a common and central point of contact for all questions concerning data protection and addressee in the exercise of your rights as data subjects, Reed Exhibitions Austria have established:

Reed Messe Salzburg GmbH
Am Messezentrum 6
5021 Salzburg
T: + 43 662 4477 - 0
E: database@reedexpo.at

 

3. Data Protection Officer

You can reach our data protection officer of Reed Exhibitions Austria at

Reed Exhibitions
For the attention of: Data Protection Officer
Gateway House, 28 The Quadrant,
Richmond, Surrey TW9 1DN,
United Kingdom
E: dataprotection@reedexpo.com

 

4.   Processing Purposes

a.    Processing of Fair Participation, Provision of Services

Reed Exhibitions Austria store and process the data that you provide when registering for the fair in order to enable you to participate as an exhibitor at the fair you have chosen according to the agreement with you and your requirements, in particular to allocate a suitable stand space for you, exhibition stand construction (with appropriate order), to list your company in the exhibitor catalogue, provide marketing and advertising services ordered as well as other additional services you want or to fulfil ancillary services you wish for, to fulfil additional orders and special arrangements and (if you use this offer) to arrange for your fair insurance. Insofar as Reed Exhibitions Austria uses external partners to fulfil ancillary services or additional orders and special agreements, your data disclosed at the time of the registration will be passed on to the extent necessary.

 

b.    Advertising and Marketing, Newsletter, Surveys

In addition, the data you provide will be used for the purpose of conducting surveys and advertising for events of the companies of Reed Exhibitions Austria, as well as for the transmission of email newsletters with information on services of Reed Exhibitions Austria and for the promotion of other companies who offer products or services that may be of interest in connection with fairs.

In the case of advertising and informational newsletters sent to you by email, Reed Exhibitions Austria will record whether the newsletter is being correctly delivered to your inbox server, whether you have opened the newsletter sent to you, if and which contents of the newsletter you are clicking on and, if applicable, whether or not you have unsubscribed from the newsletter. The collection and processing of the data collected for your use of the newsletter sent by Reed Exhibitions Austria is used to generate statistical evaluations, which should provide a representative picture of the reading habits of the newsletter, so that the content of future newsletters can be adapted to the target audience or different content according to the interests of the respective users can be provided.

The contact details you provide will be made available to the partner companies listed at https://www.messe.at/partner to enable them to inform you about their services in connection with fair events.

 

c.    Photography and Video Recordings

At the fairs and events of Reed Exhibitions Austria, photos and videos are regularly taken which, among other things, document the fair and therefore also show visitors of the relevant fair or event. It cannot be ruled out that you (or other people from your company) can be seen on individual photos and videos. Insofar as you are identifiable on the respective photo or video, the photo or video and further use of the respective photo or video regularly constitutes a processing of personal data within the meaning of Art.4 (1) GDPR. The storage and processing of this data is solely for internal archiving purposes, for the purpose of documentation and to enable reporting on the relevant fair or event by media companies or Reed Exhibitions Austria on its websites and on the social media pages of the respective fair.

 

5.   Legal Basis of Data Processing

a.    Processing of Fair Participation, Provision of Services

The legal basis for the processing of your data for the purpose of providing exhibition services results from the admissibility of data processing required for contractual purposes, which is standardised in accordance with Article 6 (1) (b) GDPR.

 

b.    Advertising and Marketing, Newsletter

The legal basis for the use of the data you have provided for the advertising and marketing measures described, including the sending of personalised newsletters, is based on the legitimate interest of Reed Exhibitions Austria to promote the sale of its services, including the promotion of services and products of third-party providers who support or supplement the own range of services (Art. 6 (1) (f) GDPR). Passing on your contact details to partner companies of Reed Exhibitions Austria is permitted, in view of your own interest to obtain offers from companies with a relevant range of services and experience in the field of fairs with regard to possibilities for optimising your fair presence (Art. 6 (1) (f) GDPR).

 

c.    Photography and Video Recordings

The legal basis for storage and processing of personal data arising from taking photographs and making videos comes from our legitimate interest in taking such photos or making such videos and their proper use for the purpose of reporting as well as for archiving for historic documentation (Art. 6 (1) (f) GDPR).

 

d.    Processing of Personal Data of Disclosed Third Party Contact Persons

The processing of data of third natural persons, which are disclosed in the fair registration or in the course of the execution of the exhibitor contract, in particular as a representative, responsible or other employees of your company, is permitted due to the legitimate interest of Reed Exhibitions Austria and yourself in order to address directly the specifically responsible and informed person in your company in the course of processing the exhibitor contract concluded with your company or in case of queries, in order to avoid information or legal losses as well as to be able to clearly direct information and advertising to a unique recipient (Art. 6 (1) (f) GDPR).

 

6. Necessity of Data Provisioning

If you do not or not entirely provide the data requested in the registration, the conclusion of an exhibitor contract is not possible. The provisioning of further data is only required insofar as you would like to order stand construction, advertising or marketing services or wish to take out a fair insurance.

 

7. Recipient

All data provided by you will be disclosed to all companies jointly responsible for processing (see point 1).

The information about your company, which was disclosed at the time of your registration, will be published in both printed and online list of exhibitors (exhibitor catalogue).

If you order additional fair-related services (e.g. fair insurance, stand security, transport services, etc.) during the course of your registration, the data you provide will also be forwarded to those companies (https://www.messe.at/unternehmen/partnersalzburg.html; https: / /www.messe.at/unternehmen/partnerwien.html), which provide the ordered services in each case.

In addition, the partner companies listed at https://www.messe.at/partner will receive your contact information in order to inform you about fair-related products and services offered by them.

For the purpose of documentation and reporting on the relevant fair, photos and videos and thus – insofar as you are identifiable on these  - your personal data will be forwarded to various media (e.g. newspapers, TV, online media, etc.) for appropriate use and will be provided by Reed Exhibitions Austria and accessed on its websites and its social media pages of the respective fair or event.

For receiving advertising and informational newsletters via email as well as the collection of data concerning your use of these newsletters, Reed Exhibitions Austria uses Salesforce.com, inc., The Landmark @ One Market St., Suite 300, San Francisco, California 94105, USA as a processor. Since Salesforce.com, inc. is based in the USA, there is thus a transfer of the collected data to a third country within the meaning of the GDPR.

The Salesforce.com, inc. is registered in the US Department of Commerce's US Privacy Shield List. The transfer of data to the US to Salesforce.com, inc. is therefore permissible under Commission Implementing Decision (EU) 2016/1250 of 12 July 2016 on the adequacy of the protection provided by the EU-US Privacy Shield ('adequacy decision' within the meaning of Article 45 of the GDPR).

 

8. Storage Period

The storage of the data processed by Reed Exhibitions Austria for the described purposes of advertising and marketing will continue until you object to further data processing for these purposes. The data processed in connection with the newsletter will be saved until you unsubscribe from the email newsletter. Photos and videos and thus - insofar as you are identifiable on these - your personal data is stored for documentation and archiving purposes for an indefinite period. Otherwise your data will be stored for as long as necessary for each processing purpose. In addition, data storage takes place insofar and as long as it is necessary to retain your processed data in order to safeguard legal interests (e.g. until the expiry of contractually agreed or statutory warranty or statute of limitations) or with regard to statutory retention requirements, in particular pursuant to Article 132 BAO (Austrian Federal Fiscal Code). Insofar as further processing is carried out for statistical purposes, the relevant data will only be used anonymously.

 

9. Intended Further Use of Your Data

The data you provide when registering for the fair will be further processed in connection with the Expo Contact Network operated by Reed Messe Salzburg GmbH and Reed Messe Wien GmbH. Details on this processing of your data can be found in the privacy policy of the Expo Contact Network.

 

10.  Rights of Persons Affected

You have the right of access to the processing of personal data pursuant to Art.15 GDPR and the right to rectification pursuant to Art.16 GDPR towards the companies jointly responsible for processing (see section 1). In addition, you may request the deletion of your data, provided that there is a reason for deletion referred to in Art. 17 (1) (a) to (f) GDPR and there is no justification under Art.17 (3) GDPR for the refusal of the deletion. You also have the right to demand the restriction of data processing under Art.18 GDPR if necessary or to file an objection against the data processing according to Art.21 GDPR. Furthermore, pursuant to Art.20 GDPR, you are entitled to demand that all data that you have provided yourself and that we process in an automated way are provided to you on a data medium in a common file format or are transmitted to a third party named by you (right of data portability). To assert your data protection rights, please contact Reed Messe Salzburg GmbH as a common point of contact (see section 2).

If you believe that the processing of your personal data by us violates applicable data protection law, you are entitled to file a complaint with the Data Protection Authority.

 

Privacy Policy for visitors

1. Responsible for Data Processing

Joint data controllers within the meaning of Article 4 (7) in conjunction with 26 GDPR are:

a.    Reed Messe Wien GmbH

Messeplatz 1
1021 Wien
T: + 43 1 727 20 – 0
E: info@messe.at

 

b.    Reed Messe Salzburg GmbH

Am Messezentrum 6
5021 Salzburg
T: + 43 662 4477 – 0
E: info@reedexpo.at

 

c.    Reed CEE GmbH

Messeplatz 1
1021 Wien
T: + 43 1 727 20 – 0
E: info@messe.at

The companies listed as jointly responsible will be referred to collectively hereinafter as "Reed Exhibitions Austria".

 

2. Common Contact Point

As a common and central point of contact for all questions concerning data protection and addressee in the exercise of your rights as data subjects, Reed Exhibitions Austria have established:

Reed Messe Salzburg GmbH
Am Messezentrum 6
5021 Salzburg
T: + 43 662 4477 - 0
E: database@reedexpo.at

 

3. Data Protection Officer

You can reach our data protection officer of Reed Exhibitions Austria at

Reed Exhibitions
For the attention of: Data Protection Officer
Gateway House, 28 The Quadrant,
Richmond, Surrey TW9 1DN,
United Kingdom
E: dataprotection@reedexpo.com

 

 

4.   Processed Data, Processing Purposes and Legal Basis

a.    Usage of the Online Ticket Shop

When using the online ticket shop, the data which you disclose when ordering an entrance ticket to the fair, will be recorded and processed. This data will be stored and processed in order to create the ticket for the desired trade fair and to give you access to the fair, as well as to charge you for the ticket price and to process the payment of the ticket price. The legal basis for this is based on the necessity of this data processing for the purpose of fulfilling the contract concluded with you for the acquisition of a visitor ticket for the entrance to the fair (Art 6 (1) (b) GDPR).

 

b.    Advertising, Newsletter, Surveys

The data you provide when using the online ticket shop and vouchers for tickets (see below, clause g.) will also be used to conduct surveys in order to receive feedback on the events and services of the companies of Reed Exhibitions Austria to optimise their own offer. In addition, your data will be processed for direct advertising for events and offers of the companies of Reed Exhibitions Austria as well as for information about products and services of their contractual partners, especially fair exhibitors. Direct advertising takes place primarily by sending advertising and informational newsletters by email ("email newsletter"). In doing so, Reed Exhibitions Austria records whether the relevant email newsletter is properly delivered to your inbox server, whether you open the email newsletter you received, and if and what content of the email newsletter you click on. The collection and processing of this data is used to create statistical evaluations, which should allow a representative picture of the reading habits of the newsletter, so that the content of future newsletters can be adapted to the target audience or different content can be sent according to the interests of each user. Finally, to ensure that you only receive a newsletter, if you really want it, Reed Exhibitions Austria also records whether you would like to receive email newsletters or whether you have unsubscribed from the newsletter.

The legal basis of this use of the data you have disclosed is based on the legitimate interest of Reed Exhibitions Austria to specifically promote the sale of its events and other services, including - by means of user tracking on email newsletters - personalised advertising and, if necessary, to provide you with information on the services and products of its contractual partners (in particular, fair exhibitors) in order to present the range and content of the fairs, events and other services offered by Reed Exhibitions Austria (Art. 6 (1) (f) GDPR).

 

c.    Reed2Meet

To use the service "Reed2Meet", exhibitors who have you as a customer or prospective customer provide your name and email address, which Reed Exhibitions Austria links with an automatically generated coupon code ("TAN"). This TAN is transmitted to you by the respective exhibitor via the service provided by Reed Exhibitions Austria for the registration for the fair and the purchase of a visitor ticket via the online ticket shop. Reed Exhibitions Austria record whether you receive the TAN and if and when you have registered for the relevant fair and have purchased a visitor ticket. The linking of the data provided by the exhibitor with the automatically generated TAN and the processing of this linked data is done in order to enable you to purchase a free ticket via the online ticket shop and to give feedback to the exhibitor whether you have received and redeemed the TAN. The legal basis for this data processing is based on the legitimate interest of the exhibitor to enable you as a customer or prospective customer for his products or services for marketing purposes to visit his stand free of charge as well as a simple invitation management (Art 6 (1) (f) GDPR).

 

d.    Reed2Lead

To use the "Reed2Lead" service, Reed Exhibitions Austria generates and stores a DataMatrix code, which is displayed on your visitor ticket. The DataMatrix code contains a numeric code associated with the name and contact details you provided when ordering a visitor ticket through the online store. If you allow an exhibitor to read out the DataMatrix code in question, the data associated with the DataMatrix code will be transmitted to him. Linking your data to a DataMatrix code and processing that linked data will enable you to easily provide your data to exhibitors using the Reed2Lead service via a "digital business card", if you so choose. You will be informed about the data transmission by email. The legal basis for this processing is based on your legitimate interest in the possibility of simply passing on contact data to business and trade fair contacts and the legitimate interest of the exhibitors concerned to easily manage and further process the data provided by you using the DataMatrix code (Art 6 (1) (f) GDPR).

 

e.    Ticket Validation/Fair Visit

Reed Exhibitions Austria record whether tickets issued are validated on-site in fair halls, e.g. whether the recipient of a visitor ticket purchased via the online ticket shop has actually visited the relevant fair. The purpose of recording and processing this data is to prevent unauthorised passing-on and misuse of visitor tickets purchased via the online ticket shop or TAN registration. In connection with the Reed2Meet service, the information whether after a visitor registration a fair visit has taken place, also serves the purpose of charging the tickets for invited visitors to the inviting exhibitor. The legal basis for this data processing is based on the legitimate interest of Reed Exhibitions Austria within the meaning of Art. 6 (1) (f) GDPR to ensure that no person gains improper access to their events, without a legally purchased visitor ticket, and in connection with the service Reed2Meet, that exhibitors who invite their customers to attend a fair free of charge, can be invoiced for the issued tickets accordingly.

 

f.     Photography and Video Recordings

At the fairs and events of Reed Exhibitions Austria, photos and videos are regularly taken or made which, among other things, document the fair and therefore also show visitors of the relevant fair or event. It cannot be ruled out that you (or other people from your company) can be seen on individual photos and videos. Insofar as you are identifiable on the respective photo or video, the photo and video and further use of the respective photo and video regularly constitutes a processing of personal data within the meaning of Art.4 (1) GDPR. The storage and processing of this data is solely for internal archiving purposes, for the purpose of documentation and to enable reporting on the relevant fair or event by media companies or Reed Exhibitions Austria on its websites and on the social media pages of the respective fair. The legal basis for this is our legitimate interest in the production of press photos and their proper use (Art. 6 (1) (f) GDPR).

 

g.    Vouchers

At some fairs, exhibitors may provide vouchers for a free fair entrance. If you redeem a voucher, the data you indicate on the voucher will be recorded and processed to provide you with a ticket for the fair event and enable you to access the fair free of charge. Furthermore, your data will be disclosed to the exhibitor mentioned on the voucher for the purpose of settlement and personalised advertising by this exhibitor. The legal basis for this data processing is based on the necessity of this data processing for the purpose of fulfilling the contract regarding the issuing of a visitor ticket for the entrance to the fair event which is based on the redemption of the voucher (Art 6 (1) (b) GDPR) and on the legitimate interest of the exhibitor to enable you as a customer or prospective customer for his products or services for marketing purposes to visit his stand free of charge and to specifically promote the sale of his products and services including by personalised advertising (Art 6 (1) (f) GDPR).

 

5. Revocation of Consent to Data Processing

Insofar as the legal basis for the data processing by Reed Exhibitions Austria exists in your respective consent, you can revoke this consent at any time informally by sending a letter or by an email to database@reedexpo.at. Your revocation causes the inadmissibility of the further processing of your data for the processing purposes covered by this agreement. The legality of your data processing based on your consent until the revocation is not affected in any case.

 

6. Necessity for Data Provisioning

In the online forms to be completed in the online ticket shop and on vouchers, some input fields are displayed as "mandatory fields". It is necessary to announce the data requested via these mandatory fields in order to receive an admission ticket (a "visitor ticket") for the fair you have chosen. Otherwise there is no obligation to disclose your data.

 

7. Recipient

All data provided by you will be disclosed to all companies jointly responsible for processing (see point 1).

If you choose the payment method "SOFORT Überweisung" when paying for your visitor ticket, the details of the product selected by you (visitor ticket) will be forwarded to the payment service provider Sofort GmbH, Theresienhöhe 12, 80339 München (DE) for processing the payment.

If you decide on the payment method "credit card" when paying for your visitor ticket, the credit card details given by you will be passed on to the respective payment service provider for processing the payment (currently VIVEUM Zahlungssysteme GmbH, Riemergasse 14/30, 1010 Vienna).

If you register as a fair visitor with a TAN that you received from an exhibitor who uses the service Reed2Meet, the information about the time of your ticket purchase via TAN and the data you specify in the online ticket shop will be disclosed to the relevant exhibitor for his own use.

The data associated with the DataMatrix code displayed on your visitor ticket will be disclosed to those exhibitors who use the Reed2Lead service and who allow you to read out the DataMatrix code.

If you redeem a voucher provided to you by an exhibitor at Reed Exhibitions Austria, the data you indicate on the voucher will be disclosed to the exhibitor stated on the voucher for the purpose of settlement and for his own further use.

For the purpose of documentation and reporting on the relevant fair, photos and videos and thus – insofar as you are identifiable on these  - your personal data will be forwarded to various media (e.g. newspapers, TV, online media, etc.) for appropriate use and will be provided by Reed Exhibitions Austria and accessed on its websites and its social media pages of the respective fair or event.

For receiving advertising and informational newsletters via email as well as the collection of data concerning your use of these newsletters, Reed Exhibitions Austria uses Salesforce.com, inc., The Landmark @ One Market St., Suite 300, San Francisco, California 94105, USA as a processor. Since Salesforce.com, inc. is based in the USA, there is thus a transfer of the collected data to a third country within the meaning of the GDPR.

The Salesforce.com, inc. is registered in the US Department of Commerce's US Privacy Shield List. The transfer of data to the US to Salesforce.com, inc. is therefore permissible under Commission Implementing Decision (EU) 2016/1250 of 12 July 2016 on the adequacy of the protection provided by the EU-US Privacy Shield ('adequacy decision' within the meaning of Article 45 of the GDPR).

 

8. Storage Period

The storage of the data that Reed Exhibitions Austria processes for advertising purposes will continue until you object to further data processing in this regard. The data processed in connection with the newsletter will be saved until you unsubscribe from the email newsletter. Photos and videos and thus - insofar as you are identifiable on these - your personal data is stored for documentation and archiving purposes for an indefinite period. Otherwise your data will be stored for as long as necessary for each processing purpose. In addition, data storage takes place insofar and as long as it is necessary to retain your processed data in order to safeguard legal interests (e.g. until the expiry of contractually agreed or statutory warranty or statute of limitations) or with regard to statutory retention requirements, in particular pursuant to Article 132 BAO (Austrian Federal Fiscal Code). Insofar as further processing is carried out for statistical purposes, the relevant data will only be used anonymously.

 

9. Rights of Persons Affected

You have the right of access to the processing of personal data pursuant to Art.15 GDPR and the right to rectification pursuant to Art.16 GDPR towards the companies jointly responsible for processing (see section 1). In addition, you may request the deletion of your data, provided that there is a reason for deletion referred to in Art. 17 (1) (a) to (f) GDPR and there is no justification under Art.17 (3) GDPR for the refusal of the deletion. You also have the right to demand the restriction of data processing under Art.18 GDPR if necessary or to file an objection against the data processing according to Art.21 GDPR. Furthermore, pursuant to Art.20 GDPR, you are entitled to demand that all data that you have provided yourself and that we process in an automated way are provided to you on a data medium in a common file format or are transmitted to a third party named by you (right of data portability). To assert your data protection rights, please contact Reed Messe Salzburg GmbH as a common point of contact (see section 2).

If you believe that the processing of your personal data by us violates applicable data protection law, you are entitled to file a complaint with the Data Protection Authority.

Privacy Policy for the Expo Contact Network

With this policy, we inform you how your personal data is used and processed in the context of using the Expo Contact Network.

 

1. Responsible for Data Processing

Joint data controllers within the meaning of Article 4 (7) in conjunction with 26 GDPR are:

a.    Reed Messe Wien GmbH

Messeplatz 1
1021 Wien
T: + 43 1 727 20 – 0
E: info@messe.at

 

b.    Reed Messe Salzburg GmbH

Am Messezentrum 6
5021 Salzburg
T: + 43 662 4477 – 0
E: info@reedexpo.at

The companies listed as jointly responsible will be referred to collectively hereinafter as "we" or "Reed".

 

2. Common Contact Point

As a common and central point of contact for all questions concerning data protection and addressee in the exercise of your rights as data subjects, we have established:

Reed Messe Salzburg GmbH
Am Messezentrum 6
5021 Salzburg
T: + 43 662 4477 - 0
E: database@reedexpo.at

 

3. Data Protection Officer

You can reach our data protection officer at

Reed Exhibitions
For the attention of: Data Protection Officer
Gateway House, 28 The Quadrant,
Richmond, Surrey TW9 1DN,
United Kingdom
E: dataprotection@reedexpo.com

 

4.   Processed Data

When using the Expo Contact Network, we collect and process your personal data. The individual categories of data that we collect and process are described below in detail.

4.1.   Exhibitor Data

Exhibitor data is information about exhibitors participating in a fair for which the Expo Contact Network is offered:

  • Company name
  • Company logo 
  • Exhibitor type (exhibitor or co-exhibitor)
  • Company register number
  • UID number
  • Contact person (first and last name, telephone number, email address)
  • Managing Director (first and last name/s)
  • Company address (including postcode, city and country)
  • Phone numbers
  • Company website
  • Company email address
  • Company address
  • Area of exhibition
  • Business sector/s in which the company operates
  • Companies and brands represented by the company
  • Social Media Account of the company
  • Participation in the Expo Contact Network (yes/no)
  • Exhibition hall and number of the exhibition stand
  • Products of the company
  • Industry
  • Company size

We import this data from your registration as an exhibitor into the company profile available in the Expo Contact Network. The person named as the contact person can subsequently change and amend this data for the Expo Contact Network as "exhibitor profile administrator". In the company profile, the exhibitor profile administrator can also create additional persons as contact persons at the fair ("Exhibitor Representative"). When creating such exhibitor contacts, it is necessary to provide the mandatory information of the person concerned. Persons who are created by the exhibitor profile administrator as an exhibitor contact receive an activation link and can subsequently amend or supplement their user data if necessary. In any case, the mandatory information provided by the exhibitor profile administrator will be stored.

 

4.2.     User Data

User data is the data about persons who use the Expo Contact Network as a visitor or an exhibitor representative. This comprises of mandatory information, which is a basic requirement for the use of the Expo Contact Network, and other optional information added by the respective user in the profile when using the Expo Contact Network.

 

a.   Mandatory Information

The following data is mandatory:

  • First- and  last name
  • Company or enterprise where the person works
  • Personal email address

 

b.  Optional Information

Optional information is the following information that can be voluntarily provided by the user. Reed can supplement the optional information with additional optional data fields.

  • Profile picture
  • Job title
  • Telephone- and fax number
  • Own goals for the fair
  • Free text description of the person
  • Link to one or more social network accounts
  • Days present at the fair
  • Size of the company the person is working for
  • Industry of the company the person is working for
  • User’s areas of interest

If you use the Expo Contact Network as a fair visitor, you will disclose your user data when registering for this service. User data of representatives or contact persons of an exhibitor are imported from the exhibition registration of the exhibitor, provided by the exhibitor or its exhibitor profile administrator and, where appropriate, subsequently amended by the person concerned.

The specification of the mandatory information is an absolute prerequisite for using the Expo Contact Network.

 

4.3.     Interaction Data

Interaction data is personal data that is generated while using the Expo Contact Network through interaction of the respective user with other users of the Expo Contact Network. This is:

  • Messages, product and appointment requests including their contents
  • Appointments agreed with other users
  • Products, product groups, brands, exhibitors, companies represented by the exhibitor, exhibitor contacts or events and speakers that the user adds to his personal fair planner
  • Time of the respective interaction action (e.g. time of sending/receiving a message or appointment request, time of inclusion of products etc. in the fair planner).

 

4.4.     Automatically Recorded Data

Automatically recorded data is personal data that Reed automatically records due to the usage of the Expo Contact Network. This is:

  • Last log-in date
  • IP address of the user
  • URL (including parameters) for the requested web page
  • Browser type (e.g., Internet Explorer, Google Chrome, Safari etc)
  • Number of log-ins on a user account
  • Number of views of an exhibitor profile
  • Number of leads (= contacts) that an exhibitor has achieved
  • Number of product requests received by an exhibitor/access to an exhibitor's product
  • Number of clicks on the given link to a corporate website
  • Number of users who have registered for an anonymous use of the Expo Contact Network.
  • Number of opt-in users (users who agree to share their data with exhibitors and make it visible in the lead tracker)
  • Number of views of a framework programme item/speaker profile/profile of an exhibitor contact by a user
  • Number of companies/products/framework program items/speakers/exhibitor contacts that a user has added to his fair planner
  • Number of appointment requests sent/accepted/unanswered/rejected by a user

 

5.         Processing Purposes and Legal Basis

5.1.     Operation and Provision of the Expo Contact Network

We store and process your above-mentioned personal data for the operation of the Expo Contact Network and to provide you with the services offered via this platform. The legal basis for the use of the data recorded by you is your corresponding consent (Art. 6 (1) (a) GDPR). You can revoke this consent at any time informally by a letter or email to database@reedexpo.at. Your revocation causes the inadmissibility of the further processing of your data for the processing purposes covered by the consent. The legality of the data processing based on your consent until the revocation is not affected in any case.

 

5.2.     Advertising and Email Newsletter

We also use your data to provide you with email newsletters containing information, promotions and surveys of events and other offers by Reed companies, as well as information about their contractual partners (in particular fair exhibitors) or third-party providers of products or services at fairs or similar events. In order to receive a representative picture of the reading habits of the subscribers of the newsletter and to be able to adapt the content of future newsletters to the target audience, we also record in each case whether the respective newsletter is received by your inbox server properly, if you open the newsletter sent to you, as well as if and which contents of the newsletter you click. In order that you only receive a newsletter only if you really want it, we also record whether you wish to receive our email newsletter or whether you have unsubscribed from the newsletter. The legal basis of this use of the data provided by you is based on Reed's legitimate interest in promoting the sale of its events and other services through personalised advertising, including, where appropriate, providing information on the services and products of its contractors or third-party providers, in order to present the range of services offered by Reed and the contents of the fairs, events and other services offered by Reed accordingly (Art. 6 (1) (f) GDPR).

 

6.         Disclosure of Data, Recipients

Your personal data will only be passed on or made available to third parties to the extent necessary in order to be able to provide you with the services offered via the Expo Contact Network:

When using the Expo Contact Network as a fair visitor:

  • Your user data is generally disclosed to other persons who are registered as fair visitors in the Expo Contact Network. You can prevent this disclosure of your user data by disabling the visibility of your user profile in the settings.
  • Your user data and the interaction data generated by the interaction will be disclosed to those exhibitors registered in the Expo Contact Network, with whom you interact via the Expo Contact Network, e.g. by submitting messages, appointment inquiries, interest in products, etc.
  • Your interactions with an exhibitor will be documented for the respective exhibitor as a "lead" in a "lead tracker". The exhibitor receives the following information: your mandatory information, the type (message, appointment request, admission to the fair planner, etc.) and the time of the interaction. The documentation of the listed data in the lead tracker of exhibitors can be deactivated via the settings. Deactivation then applies for future interactions. However, past interactions stay recorded in the lead tracker of the respective exhibitor.

When using the Expo Contact Network as an exhibitor or as a representative or contact person of an exhibitor:

  • The exhibitor data and the user data of the contact persons of an exhibitor are disclosed to all other users of the Expo Contact Network.
  • The interaction data generated by your interaction will be disclosed to those users of the Expo Contact Network who interact with you, e.g. by sending messages, meeting requests, interest in products, etc.

All data recorded and processed via the Expo Contact Network will be transmitted to Reed Exhibitions Limited ("RX UK") Gateway House, 28 The Quadrant, Richmond, Surrey TW9 1DN, United Kingdom, which has been contracted as the data processor for the operation of the data application and the technical implementation of the data processing required for the operation of the Expo Contact Network.

 

7.         Storage Period

The storage of the data that we process for the operation and the provision of the Expo Contact Network will continue until you revoke your consent for the processing of this data. The storage of the data that is processed for advertising purposes will continue until you object to further data processing for this purpose. The data processed in connection with the newsletter will be saved until you unsubscribe from the email newsletter. Insofar as further processing is carried out for statistical purposes, the relevant data will only be used anonymously.

 

8.         Rights of Persons Affected

You have the right of access to the processing of personal data pursuant to Art.15 GDPR and the right to rectification pursuant to Art.16 GDPR towards the companies jointly responsible for processing (see section 1). In addition, you may request the deletion of your data, provided that there is a reason for deletion referred to in Art. 17 (1) (a) to (f) GDPR and there is no justification under Art.17 (3) GDPR for the refusal of the deletion. You also have the right to demand the restriction of data processing under Art.18 GDPR if necessary or to file an objection against the data processing according to Art.21 GDPR. Furthermore, pursuant to Art.20 GDPR, you are entitled to demand that all data that you have provided yourself and that we process in an automated way is provided to you on a data medium in a common file format or is transmitted to a third party named by you (right of data portability). To assert your data protection rights, please contact Reed Messe Salzburg GmbH as a common point of contact (see section 2).

If you believe that the processing of your personal data by us violates applicable data protection law, you are entitled to file a complaint with the Data Protection Authority.

 

Cookies

The websites we run use cookies to improve the user experience. In many cases cookies are essential to the full functionality of certain elements on the website.

In certain cases (questionnaires, competitions etc.) Reed uses cookies to ensure the optimal functionality of websites and tools. Cookies are small text files that are stored on your hard drive. They facilitate simplified navigation and a large degree of user-friendliness within the website. Cookies also help us to identify particularly popular features of our online offerings – in turn enabling us to tune the content of our sites and pages to your requirements, and ultimately to improve our services. Only the cookie on your hard drive will be identified. We do not store person-related data in our cookies.
Of course, you can also view our website without cookies. Most browsers accept cookies automatically. To stop cookies being stored on your hard drive, select *accept no cookies* in your browser settings. Please check the instructions of your browser manufacturer to see how this can be done in each specific case. Cookies already on your hard drive can be deleted at any time. However, if you do not accept cookies you may experience restrictions to the functionality of our site.
For example, we use cookies to:

  • Remember when you have logged into a site.
  • Remember your user preferences, searches and favourites.
  • Track your usage of a site, via WebAbacus© and Google Analytics©.
  • Track the success of our marketing campaigns. Additionally, RX websites have a small set of carefully selected third-party providers.

Our advert service allows third parties on our websites to place and read cookies on the browser of the user, and to use Web Beacons to gather information. Examples of third party use of cookies:

  • Target more relevant advertisements to you (DoubleClick™, 6-degrees©)
  • Enable social media sharing (AddThis©, Facebook©, Twitter©, YouTube©)
  • Ensure better service delivery (Ooyala®) You can view a full list of all cookies used by RX websites in the “What cookies do we use and why?” section.

Websites maintained by Reed Exhibitions Limited© (RX) use cookies to improve your user experience. In many cases, cookies are even essential for certain features of a site.
As the operator of this website we are obliged to use the visitor’s IP address for no other purpose than the one named on this page. Furthermore, when conducting web analysis and remarketing campaigns we abstain from the collection of person-related data by activating IP anonymisation, which only allows a shortened version of the IP address to be recorded. 
Data collection and data storage (including IP addresses) via cookies can be deactivated at any time. The visitor can do this by changing the respective settings of his/her browser (Internet Explorer, Firefox etc.). As the operators of this website it is our duty to inform you that this can lead to restrictions in the functionality of the site. By using this website the visitor consents to the processing of data collected about him/her by Google using the aforementioned means, and for the aforementioned purposes.
Furthermore, visitors can prevent third party business use of cookies by accessing the following deactivation pages:

 

What are “cookies”?

“Cookies” (also known as HTTP cookies, web cookies or browser cookies) are simply small pieces of data, which are stored as text files on your computer, whenever you visit certain websites. Their typical purpose is to help sites remember particular actions you may have done there in the past. For example, cookies may track when you have logged into a site, visited certain pages or clicked certain buttons.

Websites maintained by Reed Exhibitions Limited© (RX) use cookies to improve your user experience. In many cases, cookies are even essential for certain features of a site.

  • Remember when you have logged into a site.
  • Remember your user preferences, searches and favourites.
  • Track your usage of a site, via WebAbacus© and Google Analytics©.
  • Track the success of our marketing campaigns. Additionally, RX websites have a small set of carefully selected third-party providers.
  • Target more relevant advertisements to you (DoubleClick™, 6-degrees©)
  • Enable social media sharing (AddThis©, Facebook©, Twitter©, YouTube©)
  • Ensure better service delivery (Ooyala®) You can view a full list of all cookies used by RX websites in the “What cookies do we use and why?” section.

 

Are cookies harmful?

Cookies cannot harm you or your computer. They cannot contain viruses, cannot install harmful software and cannot damage your computer in any way. Although RX uses cookies to gather encrypted information to improve your user experience, this information is never personally identifiable. We do not use cookies to store any sensitive information, such as name, address or contact details.
Despite this, if you do wish to disable or remove cookies, please see the “Help” section of your browser or mobile device. Each browser or device handles the management of cookies differently, so you will need to refer to your appropriate “Help” documentation. However, as mentioned, please be aware that cookies are essential for certain features of an RX site to work properly.

 

Why are we telling you this?

The information provided here on the use of cookies on RX websites demonstrates our compliance with recent cookie legislation. We also want you, as a valued RX website user, to fully understand your privacy, how cookies affect you and to be entirely comfortable with your RX website experience.

We trust that this information eases any concerns you may have had about your privacy and safety with cookies. BY CONTINUING TO USE OUR WEBSITE, YOU AGREE TO BE SUBJECT TO THE TERMS OF THIS COOKIES POLICY AND OUR USE OF COOKIES AS DISCLOSED IN THIS POLICY.

 

What cookies do we use and why?

The following shows the full list of platform cookies, used throughout all RX websites.

cookieconsent_dismissed
Expires with session
cookieconsent_dismissed cookie is used to confirm the user consent on accepting site cookie policy. No personal or sensitive data are associated currently with the cookie.

nonce
Expires with session
nonce is a user session cookie used to facilitate authenticated user interaction with Atlas (this cookie is associated with RX account managers and Atlas Administrators). No personal or sensitive data are associated currently with the cookie.

id_token
Expires with session
id_token is a user session cookie used for tracking user anonymous behavior (this cookie, when no authentication takes place is assosiated anonymous exhibition attendees). No personal or sensitive data are associated currently with the cookie.

id_token
Expires with session
id_token is a user session cookie used to facilitate authenticated user interaction with Atlas (this cookie, when authentication takes place is associated with RX account managers and Atlas Administrators). No personal or sensitive data are associated currently with the cookie.

RX_AUTH
Expires with session
RX_AUTH is a user session cookie used to facilitate authenticated user interaction with Atlas (this cookie is associated with RX account managers and Atlas Administrators). No personal or sensitive data are associated currently with the cookie.

ClientId
Expires with session
ClientId cookie is issued by Atlas to allow access to its Application Program Interfaces. No personal or sensitive data are associated currently with the cookie. 

ExhibitorPortalLocale
Expires with session No ExhibitorPortalLocale cookie is used by Atlas to set the site language based on user preferences. No personal or sensitive data are associated currently with the cookie.

ga-disable- + key  Google analytics optout
Expires with session
ga-disable cookie exists to disable Atlas google analytics capabilities, if required. No personal or sensitive data are associated currently with the cookie.

VT    Visitor tracking
Expires with session
Visitor tracking cookie contains Atlas environment values to enable anonymous visitor tracking functionality. No personal or sensitive data are associated currently with the cookie.

__utma Google Analytics
2 years from set/update
Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.

__utmb Google Analytics
30 mins from set/update
Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics.

__utmc Google Analytics
End of browser session
This cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit.

__utmt Google Analytics
10 minutes
Used to throttle request rate.

__utmv Google Analytics
2 years from set/update
Used to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics.

__utmz Google Analytics
6 months from set/update
Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.

 

Last update May 2018